privacy policy

Privacy Policy

Last updated: 16 September 2026

HeyMyBiz respects your privacy. This Privacy Policy explains what information we collect, how we use it and how we protect it when you use the HeyMyBiz website and app.

Information we collect

When you create and use a HeyMyBiz account, we may collect information such as your name, business name, email address, mobile number, business type, country and account preferences.

When you use HeyMyBiz to keep track of Jobs and enquiries, you may also enter information about your customers and potential customers. This may include names, telephone numbers, locations, job details, enquiry messages, notes, follow-up information and estimated job values.

We also may collect basic technical and usage information necessary to operate, secure and improve the service.

How we use your information

We use this information to provide and operate HeyMyBiz, including to:

  • Create and manage your account

  • Organise the Job and enquiry information you provide

  • Generate suggested Job details and follow-up information

  • Provide reminders and other features of the service

  • Maintain the security and reliability of HeyMyBiz

  • Understand how the service is being used and improve it

  • Respond to support requests and feedback

  • Send service-related communications

If you have separately agreed to receive marketing communications, we may also contact you about HeyMyBiz news, features or offers. You can withdraw your consent to marketing communications at any time.

AI-assisted features

HeyMyBiz uses artificial intelligence to help organise information you provide, such as extracting useful details from an enquiry or your notes and suggesting follow-up actions.

AI-generated information may not always be accurate. You should review the information provided before relying on it.

Customer information

If you enter information about your own customers or potential customers into HeyMyBiz, you are responsible for ensuring that you have an appropriate reason and, where required, permission to collect and use that information.

We use customer information entered into HeyMyBiz only as necessary to provide the service and its features.

How we share information

We do not sell your personal information.

We may use third-party service providers to help us host, operate, secure and provide HeyMyBiz. These providers may process information on our behalf where necessary to provide their services.

We may also disclose information where required by law or where reasonably necessary to protect the security, rights or integrity of HeyMyBiz, our users or others.

Data security

We take reasonable measures to protect information stored and processed through HeyMyBiz. However, no internet-based service can guarantee absolute security.

You are responsible for keeping your account credentials secure and for protecting access to your account.

Data retention

We retain information for as long as reasonably necessary to provide HeyMyBiz, meet our legal obligations, resolve disputes and maintain the security of the service.

Your choices and rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access to, correction of or deletion of certain information.

You may also contact us if you wish to close your HeyMyBiz account or have questions about information associated with it.

International processing

HeyMyBiz and the service providers we use may process or store information in countries other than the country in which you live. Where applicable, we take reasonable steps to ensure that personal information is handled appropriately.

Changes to this policy

We may update this Privacy Policy as HeyMyBiz develops. When we make significant changes, we will update the date shown at the top of this page and, where appropriate, notify users.

Contact us

If you have questions about this Privacy Policy or how HeyMyBiz handles information, please contact:

HeyMyBiz
hello@heymybiz.com